Frequently Asked Questions
Our focus is on providing a high quality music education experience. We believe learning an instrument should be fun, rewarding and inspiring.
How often are new courses added?
We’re working with more exciting artists all the time to broaden the range of courses we offer. What’s live on the site is just the beginning! Expect more great courses and artists to be added over the coming weeks and months.
If you know of any special musicians who you think would be good MusicGurus artists then please let us know! We’d be happy to be introduced. Simply drop an email to [email protected]
What is the benefit of asynchronous tutoring? Can I get live “Skype” style lessons too?
Currently, tutoring on MusicGurus is all asynchronous, with student and teacher sharing chat messages and videos for each lesson. The benefit of this type of tutoring is that personal lessons are possible without both student and teacher committing to a specific time every week - particularly important given that our musicians are often on the road.
Furthermore, recording yourself is great practice since it gives you the discipline of performing and listening back to your own playing, which is always revealing! Swapping videos also keeps the cost down, since an artist can respond in less time than it takes to deliver a normal lesson.
We are considering introducing live lessons in the future. It works better for some instruments than others (vocal lessons are better than bass guitar for example!) and we know it can be good to check in live with your teacher every now and again. If you think this would be a useful addition please message us! Otherwise we’ll keep you posted.
How does tutoring work?
It's really simple! Here's a quick demonstration.
Do lessons on MusicGurus come with charts (sheet music)?
Yes, many of the lessons come with sheet music and / or tab. Some courses also have downloadable backing tracks or project files. If you want any of the files in a different format or are having difficulty understanding them please don’t hesitate to get in touch.
How do I know if a course is the right level for me?
We rate our lessons “Beginner”, “Intermediate” or “Advanced”, which will give you a general idea of the perceived difficulty. Usually, this is included in each course’s description to help you understand how hard it is to follow.
Also, each course comes with free content! We recommend watching a sample free video for a course before subscribing to it.
If you feel that you’ve subscribed to a course that’s not right for you, we offer a money-back-guarantee. For 24 hours following subscription, you can write us an email requesting your money back and we’ll gladly refund what you paid.
Can I sign up for updates or a mailing list?
By registering with MusicGurus you will automatically be added to our newsletters. You can of course opt-out of these newsletters at any time by clicking the newsletter’s unsubscribe link or by opting-out in your dashboard settings.
Are you required to pay by credit card?
Currently we use Stripe as a payment provider. They accept most credit/debit cards, from anywhere in the world.
If you’re having issues paying, please contact us using the "Help" button on the website, with a description of your problem.
What are your Terms of Service?
You can find our full Terms of Service here.
Do you have a sample lessons?
Yes! Each course has a few free lessons for you. Explore each course to find great, free content! Or simply navigate to the bottom of the homepage for a handful of randomly selected, free lessons across all of our courses!
Will the lessons play on my iPad, iPod, or Android device?
Yes! The MusicGurus website is fully responsive and displays beautifully on any connected screen! The lessons can play back on your iPad, iPod or Android. To test if it works for you, try watching a free lesson before buying, all courses come with some free sample content.