I can’t log in

Why can’t I log in?

The usual causes, in order of likelihood:

• Different email — you’re trying an address other than the one you signed up with. Your courses and purchases are tied to the original email.
• Different sign-in method — MusicGurus supports email/password, Google and Facebook sign-in. If you originally continued with Google, use Google again rather than entering a password.
• Forgotten password — reset it below.
• Browser blockers — an extension or stale cache can break the login form; try a private window.

How to fix it

1. On the login page, try the sign-in method you most likely used first (email, Google or Facebook).
2. For email sign-in, press Forgot password and follow the emailed link — see Reset your password.
3. Still stuck? Try a private/incognito window or another browser.

If none of that works, contact support with the email address you believe is on the account.