Emails from MusicGurus aren’t arriving

Where did my email go?

Most “missing” MusicGurus emails — receipts, password resets, gift codes — are sitting in spam or junk. Check there first, and mark the message as “not spam” so the next one lands in your inbox.

Still nothing?

• Confirm the address. Emails go to the address on your account — if you signed up with a different or older email, that’s the inbox to check.
• Add us to your contacts. Adding support@musicgurus.com to your address book helps future emails get through.
• Corporate or university inboxes sometimes quarantine automated mail before it ever reaches you — try a personal address if you have one on the account.

If an important email (like a gift code) genuinely hasn’t arrived, contact support and we’ll resend it.